Rootganic Accessibility Statement

Last Updated: June 2026

At Rootganic ("we," "our," or "us"), we are committed to providing an inclusive and accessible online experience for all visitors, including individuals with disabilities.

We believe every customer should be able to independently access information about our products and services, navigate our website, and complete transactions with confidence. Accessibility is an ongoing effort, and we continuously work to improve the usability and accessibility of our website.

Our Commitment

Rootganic strives to maintain its website in substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are widely recognized as the industry standard for digital accessibility.

We regularly review our website, content, and functionality to identify and address accessibility barriers and improve the user experience for all visitors.

Accessibility Efforts

To support accessibility, we may implement measures including:

• Ongoing evaluation of website functionality and usability
• Periodic accessibility testing using automated and manual review methods
• Efforts to improve compatibility with assistive technologies, including screen readers and keyboard navigation
• Improvements to website structure, navigation, images, forms, and interactive content
• Accessibility training and awareness for relevant team members and partners
• Regular review of new website features and content for accessibility considerations

Ongoing Improvement

Accessibility is not a one-time project but an ongoing process. As technology, standards, and customer needs evolve, we continue to evaluate and improve our website to provide a better experience for all users.

While we strive to meet accessibility standards, some content may not yet be fully adapted to the strictest accessibility requirements. We are actively working to identify and address these issues as part of our continuous improvement efforts.

Third-Party Content and Services

Our website may include links, integrations, or content provided by third parties, including payment processors, financing providers, social media platforms, review services, embedded applications, and other external tools.

Because these services are developed and maintained by third parties, we cannot guarantee the accessibility of content or functionality outside of our direct control. We encourage our third-party partners to provide accessible experiences and will work with vendors whenever accessibility concerns are identified.

Need Assistance?

If you experience difficulty accessing any content, feature, or functionality on our website, or if you require assistance placing an order, obtaining product information, or using any part of our website, please contact us. We welcome feedback and will make reasonable efforts to provide the information, item, or transaction you seek through an alternative communication method.

Contact Information

If you have questions about this Accessibility Statement, would like to report an accessibility issue, or need assistance, please contact us:

Rootganic Email: support@rootganic.com Phone: 212-213-4660 Hours: M-F, 9 AM to 5 PM EST

When contacting us, please provide:

• A description of the accessibility issue
• The webpage or feature involved
• The device and browser you were using (if known)
• Your preferred method of communication

We value your feedback and are committed to improving accessibility for all users.