Rootganic, LLC is dedicated to ensuring your complete satisfaction, so we've made it simple for you to return or exchange products. We provide you with a 60-day Money-Back Guarantee for peace of mind.

Should you find yourself unsatisfied with any product within 60 days of your latest purchase, please contact our customer service team through our online contact form at https://www.rootganic.com/contact/ to initiate a refund request. Please note refunds are capped at the total amount of your most recent order's cost minus any shipping, handling, and priority processing fees.

The entire order must be returned for a full refund, including all items, whether opened or unopened.

We retain the discretion to offer a partial refund for partially returned orders. Orders are immediately sent to our fulfillment center to ensure prompt delivery, which means we cannot modify or cancel your order once it has been confirmed on our website.

Please send any remaining products to:

Rootganic, LLC
Order Fulfillment Center
285 Northeast Ave Tallmadge, Ohio 44278

Refunds are issued after we receive the unused products. Remember to include your full name and order number with your request. It's important to note that customers who resell Rootganic products are not eligible for our money-back guarantee.